Overview
After Sales Service Engineer (100%) Jobs in Duillier, Vaud, Switzerland at Synova SA
Title: After Sales Service Engineer (100%)
Company: Synova SA
Location: Duillier, Vaud, Switzerland
Headquartered in Duillier near Nyon, Synova is the inventor of Laser MicroJet®, a patented hybrid laser machining technology that sets new standards in precision manufacturing. By combining a laser with a fine water jet for beam guidance and cooling, Laser MicroJet® enables high-accuracy, low-thermal-impact material processing unmatched by conventional methods.
Synova's machines are used worldwide in high-tech industries that demand exceptional quality and reliability, including semiconductors, diamond processing, watchmaking, automotive, energy, space and aviation.
To support our operations, we are looking for a: After Sales Service Engineer (100%)
In this role, you will be responsible for:
- Installing and commissioning new machines (3–5 axes) in Europe and worldwide
- Working in cleanroom or controlled environments when required
- Responding quickly to customer service and maintenance requests
- Identifying and escalating recurring issues
- Ensuring high levels of customer satisfaction
- Providing remote support (phone, email, remote access)
- Conducting customer training sessions both internally and externally
Your profile :
- Minimum 3 years of experience in field service (preferred)
- Technician or Engineer in electronics/automation with good knowledge of the machine tool industry
- Experience in laser technology or optics is a plus
- Excellent problem-solving skills
- Versatile, autonomous, rigorous, and highly communicative
- Ability to work well under pressure
- Willingness to travel to customer sites up to 50% of the time
- Fluent in French and English; German is an advantage
- Valid driver’s license and clean driving record
- Swiss nationality or valid Swiss work permit
- Ideally located along the Geneva–Lausanne corridor or close to the border, to facilitate airport access.
What we offer
- A highly motivating work environment with a dynamic team and cutting-edge technology
- 5 weeks of vacation
- Access to a private fitness club and relaxation area
- Flexible working hours
- Free parking
- Flexible pension fund options
If you would like to join an innovative and forward-thinking company, and believe your experience aligns with this role, please send us your complete application to [email protected].
Please note that only shortlisted candidates will be contacted. Thank you for your understanding.