Overview
Assistant Manager – System Engineering (Information Technology) Jobs in Petaling Jaya, Selangor, Malaysia at Hartalega
Title: Assistant Manager – System Engineering (Information Technology)
Company: Hartalega
Location: Petaling Jaya, Selangor, Malaysia
OVERVIEW
- Lead and supervise a team of system engineers and executives to ensure high performance, technical capability, and service delivery standards.
- Manage annual departmental budgeting, including CAPEX and OPEX planning, to control infrastructure expenditure and align resources with operational priorities.
- Ensure infrastructure services meet or exceed agreed SLAs and OLAs to maintain service reliability and business continuity.
- Design and implement technical infrastructure solutions to address evolving business needs and operational requirements.
- Oversee the administration of enterprise IT systems (Active Directory, Email, Virtualization, SCCM, SharePoint, and Azure Cloud) to sustain secure and stable operations.
- Approve and govern system change requests and technical refresh initiatives to ensure controlled change management and infrastructure modernization.
- Plan and execute patching, security maintenance, and system upgrades to mitigate vulnerabilities and maintain rigorous compliance standards.
- Manage backup operations, data restoration testing, and disaster recovery (DR) planning to ensure infrastructure resilience and recovery readiness.
- Provide technical guidance, training, and performance oversight to subordinates to strengthen team competency and operational effectiveness.
- Monitor and report infrastructure performance metrics and project progress to IT leadership to ensure milestone achievement and operational transparency.
REQUIREMENTS
- Bachelor’s Degree in Computer Science, IT, Engineering, or a related field; professional certifications (MCSE, VCP, PMP, or VMCE) are considered a strong advantage.
- Minimum 5 years of relevant experience in system administration, including proven supervisory exposure and the ability to lead and develop technical teams.
- Advanced expertise in Microsoft ecosystem (Server OS, AD, Exchange, SharePoint, SCCM, O365, Azure) and virtualization technologies (VMware, Hyper-V, RDS, Clustered Servers).
- Proven experience administering enterprise backup systems, disaster recovery (DR) frameworks, and business continuity planning (BCP).
- Working knowledge of database administration (MS SQL, Oracle), remote support tools, and the management of enterprise infrastructure lifecycles (patching, upgrades, and refreshes).
