Overview
Customer Success Engineer Jobs in Plano, USA at Stratacuity
Job#: 3030660
Job description:
Job description:
* duties:provide technical expertise on our next generation firewall (ngfw) technologies to ensure customers and partners maximize our products’ potential.
* work closely with our product and engineering teams to develop, integrate, and implement network security and endpoint solutions.
* serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.
* ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.
* partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
* skills:1 year or less of experience in network security engineering, operations, support, or professional service, or similar roles.
* working knowledge of palo alto networks ngfw security platforms is highly desirable.
* experience with enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
* working knowledge of windows, mac, and linux operating systems is highly desirable.
* network security certification from palo alto networks (pcnsa, pcnse), cissp, ccna, ccnp, ccie, or similar is highly desirable.
* proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
* experience in customer escalations, account management, and project management.
* ability to thrive in a matrixed team environment, anchored by our values of collaboration, disruption, execution, inclusion, and integrity.
Required
* network security operations
* network security support
* network security professional service
* palo alto networks ngfw
* network security engineering
Additional
* mac
* enterprise network products
* router
* switch
* servers
* wireless
* monitoring
* management
* windows
* linux
* network security certification
* pcnsa
* pcnse
* cissp
* ccna
* ccnp
* ccie
* technical advising
* customer escalations
* account management
* project management
* collaboration
* disruption
* execution
* inclusion
* integrity
* education:bs/ms in computer science, electrical engineering, computer engineering, or a related technical field.
* equivalent military experience may also be considered.
* Required skills:
required
* network security operations
* network security support
* network security professional service
* palo alto networks ngfw
* network security engineering
Additional
* mac
* enterprise network products
* router
* switch
* servers
* wireless
* monitoring
* management
* windows
* linux
* network security certification
* pcnsa
* pcnse
* cissp
* ccna
* ccnp
* ccie
* technical advising
* customer escalations
* account management
* project management
* collaboration
* disruption
* execution
* inclusion
* integrity
Language:
English( speak, read, write )
Spanish( speak, read, write )
Minimum degree required: bachelor’s degree
English read write speakspanish read write speak
Eeo employer
Apex systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our employee services department at [email protected] or .
Apex systems is a world-class it services company that serves thousands of clients across the globe. When you join apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.
Our commitment to excellence is reflected in many awards, including clearlyrated’s best of staffing in talent satisfaction in the united states and great place to work in the united kingdom and mexico. Apex uses a virtual recruiter as part of the application process. for more details.
Apex benefits overview: apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an espp (employee stock purchase program) and a 401k program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a hsa…
Title: Customer Success Engineer
Company: Stratacuity
Location: Plano, USA
Category:
