Overview
Director of Operations Jobs in Metro Manila at Black & White Engineering
Title: Director of Operations
Company: Black & White Engineering
Location: Metro Manila
Black & White Engineering is a dynamic, independent global engineering consultancy, leading the way in cutting-edge design and engineering solutions, with over 1,100 employees across the UK, Europe, the Middle East, Asia, and Australia.
Our vision is bold: to lead in advanced engineering and design, solving complex challenges through innovative thinking while always keeping solutions as clear and simple as black and white.
Since 2007, we have earned a reputation for technical excellence, delivering exceptional service to our clients. Through our culture of collaboration, we design high-performance buildings and transformative infrastructure that shape a more sustainable future.
The Operations Director is a strategic and experienced leader responsible for overseeing key operational functions within the Manila office. Reporting directly to the Directors and Area Director, this role plays a critical part in ensuring efficient project delivery, supporting business growth, and driving optimal performance across teams and departments.
The position requires strong cross-functional coordination, operational oversight, analytical capability, and people management skills to ensure the effective execution of business objectives and day-to-day operations.
Key Responsibilities
Performance Monitoring & Standards Compliance
- Monitor office and team adherence to internal systems, operational standards, and the company's Plan of Work documentation.
- Drive consistency, quality, and compliance across global operations.
Team Utilisation & Project Performance
- Review and analyse team utilisation rates, project KPIs, and financial performance metrics to support business efficiency.
- Provide actionable insights to leadership for resource planning and optimisation.
- Collaborate with Project Team Leads and Delivery Teams to improve project outcomes.
Strategic Operational Oversight
- Provide cross-regional operational support as the role evolves with business growth.
- Contribute to strategic planning, risk management, and continuous improvement initiatives.
Human Resources & Employee Relations
- Lead employee relations matters, disciplinary actions, and ensure compliance with company policies and labour regulations.
- Coordinate recruitment activities and employment support for front-office and non-technical staff.
- Collaborate on recruitment, onboarding, and workforce planning initiatives.
- Support training, mentoring, and capability development for non-technical personnel.
- Contribute to performance evaluations and development reviews.
- Drive employee engagement initiatives, culture programmes, and action plans arising from employee surveys.
- Organise and support team-building activities and professional development programmes.
Facilities, Administration & Corporate Services
- Oversee facilities management, IT services, procurement activities, and office support functions.
- Manage administrative support services and operational reporting requirements across the Manila office.
- Oversee office premises, lease agreements, utility contracts, maintenance activities, and vendor coordination.
- Support local contractual processes, documentation requirements, and corporate governance activities.
- Assist in company accreditation, prequalification, and compliance requirements for bidding opportunities.
Payroll, Finance & Compliance
- Manage payroll administration, tax compliance, statutory benefits, and government regulatory requirements.
- Support budgeting, financial performance monitoring, and cost control for non-technical and operational functions.
- Participate in organisational growth, workforce planning, and capability development initiatives.
Job Requirements
- Proven experience (15+ years) in a senior operations role within engineering, construction, consultancy, or professional services.
- Strong understanding of business operations, project delivery, and corporate services integration.
- Demonstrated experience in establishing and scaling new business entities or offices.
- Solid financial and operational analytical skills, including performance metrics and utilisation reporting.
- Strong leadership and stakeholder management capabilities across international and cross-functional teams.
- Excellent communication, problem-solving, and decision-making skills.
- Ability to thrive in a dynamic, fast-paced environment with evolving responsibilities.
