Overview
Executive / Senior Executive – Marketing & Merchandising Jobs in Gulshan, Dhaka, Bangladesh at Q Collection
Title: Executive / Senior Executive – Marketing & Merchandising
Company: Q Collection
Location: Gulshan, Dhaka, Bangladesh
About Q:
The Apparel Industry Needs a Revolution. Be the Leader.
At Q, we build on the quality and resourcefulness of our people, and we nurture a spirit of innovation. With wide-ranging roles involved in our apparel manufacturing business, we are keen to attract dynamic, talented, and motivated individuals, who are ready to contribute to the achievement of our goals.
Q Collection Pte Ltd, established in 1993 and headquartered in Singapore, is a leading apparel manufacturer with a proven track record of innovation and ethical practices. Operating under "SQ Group" in Bangladesh (https://www.linkedin.com/company/sq-group/), we’ve garnered recognition for our commitment to sustainable production processes and social responsibility. Q Collection actively seeks partnerships and investments aligned with our vision for a more sustainable future in the fashion industry. Our dedication to responsible manufacturing has positioned them as a trusted partner for major brands, solidifying our position as a frontrunner in the evolving landscape of apparel production.
Embark on a sustainable voyage with us; check out our Corporate Video: https://youtu.be/Uwr7GoyLH6o?si=sVbdmlp6QnNeUi.
Job Context:
The role is expected to act as a liaison between the customer and the various internal teams of the organization to achieve maximum customer satisfaction by resolving queries, mitigating issues, providing regular updates, ensuring operational efficiency and on-time delivery to customer within defined customer and organizational guidelines.
Job Responsibilities:
- Initiate marketing strategies to portray the image of the company, in the relevant business circles as an organization of reputation for excellence in manufacturing to attract new businesses.
- Build, develop and maintain relations with potential and new customers, and relevant external parties to monitor levels of satisfaction, and continuously take measures to enhance customer service.
- Establish product development and cost strategies to achieve economical efficiencies through coordination with Product Development, Design and Development, Sourcing and other relevant teams.
- Carry out product pricing and pricing strategies to attract and develop new business.
- Supervise the merchandising teams' activities in the entire order process to ensure customer satisfaction and on time delivery.
- Oversee bid participation, negotiation with buyers and order confirmation in terms of price, quality & lead-time.
- Monitor production planning, capacity checking, reservation confirmation, weight and study report in close coordination with IE & Planning team.
- Monitor the quality inspection in terms of product & packaging quality and export activities to ensure confirmation from the respective buyer(s) upon receipt.
- Manage complaints from the buyer in connection of shortfall or deviation from quality standard by maintaining due process through highest level of service.
Required Academic Qualifications:
- Bachelor’s/Master's degree in Textile engineering/ Merchandising/ any other relevant field.
Required Experience:
- 3-5 years years of managerial experience in Marketing and Merchandising.
- Capability and capacity to manage a complexed business model across multiple departments within the selected customer portfolio driving $20-30M business.
- Experience in handling American & European customers.
- Sound knowledge on all merchandising activities from product development to execution, critical path management, costing.
Additional Requirements:
- Excellent team management and interpersonal skills.
- Ability to work across multiple functions within the organization to deliver phenomenal product and service to customers to meet assigned KPI’s and organizations long terms objectives.
- Good command on English communication (verbal & written).
- Proficiency in MS Office (Word, Outlook, Excel, & PowerPoint).
- Strong customer orientation and performance-driven individual.
- Focus on people development and creating a future-ready front-end team.
- Ability to convert challenges to opportunities and deliver projects assigned under tight deadlines as per business needs.
