Overview
Field Service Engineer Jobs in Vietnam at Keysight Technologies
Title: Field Service Engineer
Company: Keysight Technologies
Location: Vietnam
Overview
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
- Prepare equipment resources and scheduling for onsite campaign
- Maintenance of the various calibration software platforms.
- Calibration station setup / teardown
- Perform safety test on equipment
- Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products
- Deal directly with customer requests and inquiries, ensures customer satisfaction
- Calibrate T&ME, including troubleshooting, problem isolation & provide technical technical feedbacks to customers
- Establish and maintain close communication with customers to ensure we capture and meet customer expectation
- Compile OOT report for customer notification or problem resolution
- Assist in maintaining the calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
- Ensure calibration services comply with ISO/IEC 17025 requirements
- Setup new calibration capability for Keysight and multi-vendor products
- Validate the new procedures, use of technical manuals
- Investigate out of tolerance of measurement standards and implement corrective action
- Serve as an internal resource on technical issues support
- Deliver other assignments as provided
Qualifications
- Bachelor’s Degree in Electrical/Electronics Engineering, Applied Physics and a broad knowledge of the measurement science
- Typically 3-5 years relevant experience in Test and Measurement instruments for entry to this level
- Experience in DC & low frequency and RF & microwave metrology
- Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
- Onsite Calibration fundamentals knowledge, ESD precaution awareness
- Must be able to work with minimal supervision and interface effectively with team members and customers
- Demonstrate good customer engagement, interpersonal and communication skills
- Must be flexible and capable to work in a changing priorities environment
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
