Overview
Operation Engineer L2 Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Hays
Title: Operation Engineer L2
Company: Hays
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Your new company
Having built a strong reputation in the UK market, the company is now launching its operations in Malaysia with ambitious plans to expand throughout the region. Joining at this stage means being part of a pioneering team with the agility of a startup and the stability of an established international business. It's an exciting opportunity for professionals who are passionate about growth, innovation, and making a meaningful impact in a rapidly evolving environment.
Your new role
You'll own the operational health of users' environments end-to-end: reliability, performance, and the experience of the user. When incidents hit – you'll lead them through to resolution and dig into the root cause. You will have to improve automation so recurring work gets easier for everyone and mentoring less experienced colleagues through pairing and review.
What you'll need to succeed
- At least 4 years of solid operational and incident management experience.
- Experienced in helpdesk operations.
- Familiar with ITIL processes.
- Experience in networking fundamentals or any database platform.
- Domain experience in the energy / oil&gas sector preferred.
What you'll get in return
- Flexible working arrangement
- Competitive salary
- Great learning opportunity
- Career Progression
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]
