Overview
Product Support & Sales Administrator Jobs in Cookstown, UK at Brook Street Recruitment
Brook Street Recruitment is partnering with a leading manufacturer to recruit an experienced Product Support & Sales Administrator. This is an ideal opportunity for someone with a background in engineering, manufacturing, or parts environments who enjoys combining technical knowledge with customer support.
The Role Reporting to the Operations team, you will play a key role in supporting customers and internal teams with technical product expertise and parts knowledge. Technical Product Support:
Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories Parts & Sales Administration:
Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales Customer Interaction:
Deliver professional support to customers across the UK & Ireland via phone and email Fault Finding & Troubleshooting:
Diagnose issues, recommend solutions, and identify correct replacement parts Cross-Team
Collaboration:
Work closely with engineering, sales, and operations teams to ensure efficient service delivery Product Knowledge:
Maintain up-to-date understanding of product ranges, components, and industry developments Criteria The client is keen to speak with candidates who bring hands-on product and parts experience:
Industry
Experience:
Background in manufacturing, engineering, plant equipment, small engines, or similar technical products Parts Knowledge:
Experience working with components, spares, or technical product catalogues is highly desirable Systems & Admin
Skills:
Confident using CRM systems and Microsoft Office Technical Mindset:
Ability to understand mechanical or electrical products and solve problems logically Communication
Skills:
Clear and professional when dealing with both customers and internal teams Organised & Detail-Focused:
Able to manage multiple enquiries and orders accurately Why Join? Manufacturing-Led Business:
Be part of a company that designs and builds its own products Technical, Hands-On Role: A position that values your engineering and product knowledge Growth Opportunity:
Join a business that is expanding, with real scope for progression Supportive Team Environment:
Work alongside experienced technical and operational colleagues Package & Benefits Salary up to £32,000 (depending on experience) Private Health Insurance Early finish every Friday Retail discount scheme
Hours:
Monday – Thursday: 7:15am – 4:30pm Friday: 7:15am – 3:15pm
To apply , please submit your CV via the link or contact Colleen Farquharson at Brook Street Recruitment. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Skills:
Product Support Sales Support Parts Communication Administration
Title: Product Support & Sales Administrator
Company: Brook Street Recruitment
Location: Cookstown, UK
Category:
