Overview
Quality Assurance & Compliance Supervisor Jobs in Silverwater, New South Wales, Australia at Hakka Foods
Title: Quality Assurance & Compliance Supervisor
Company: Hakka Foods
Location: Silverwater, New South Wales, Australia
ABOUT US
Where quality meets authenticity—Hakka is leading the standard in Asian food.
Through trusted brands including Hakka, Vinaco and Chung Yuen, as a Market Leader we deliver authentic, high-quality food products to retail, foodservice and commercial customers nationwide.
As we continue to grow, we're committed to excellence in food safety, quality, innovation, and operational performance—creating opportunities for our people to make a real impact.
ABOUT THE ROLE
Are you a quality systems expert who thrives on building robust processes, driving compliance, and leading continuous improvement?
We're looking for a QA & Compliance Supervisor to lead our food safety and quality management systems, ensuring compliance, audit readiness, and best-practice standards across the business. You'll drive quality initiatives, manage risk, and develop a strong quality culture while leading and mentoring our QA Officer.
If you're passionate about raising standards, influencing change, and ensuring quality excellence at every level, we'd love to hear from you.
KEY RESPONSIBILITIES
Reporting directly to the Manufacturing Manager, you will be responsible for but not limited to:
- Leading and maintaining QA & compliance systems aligned with HACCP, SQF, and regulatory standards
- Managing internal, external, and supplier audits, ensuring ongoing accreditation
- Driving continuous improvement initiatives across production and operations
- Leading root cause analysis and corrective actions for quality and compliance issues
- Overseeing product testing programs (microbiological, physical, chemical)
- Ensuring all product specifications, process controls, and documentation are accurate and up to date
- Championing WHS practices, ensuring systems, training, and records are compliant
- Managing customer complaints end-to-end with timely, professional resolution
- Collaborating cross-functionally with production, engineering, procurement, and NPD teams
- Building and influencing a culture of quality, accountability, and continuous improvement
- Leading, coaching and developing 1 direct report (QA Officer)
WHAT YOU'LL BRING
- Experience in QA or compliance within food manufacturing (frozen food highly regarded)
- Strong working knowledge of HACCP, SQF, and quality systems (SQF Practitioner preferred)
- Proven track record in audits, compliance, and process improvement
- Solid understanding of WHS legislation and practices
- Analytical mindset with strong problem-solving capability
- Confident communicator with the ability to influence and lead teams
- Must be comfortable touching and tasting beef and pork for product testing
WHY JOIN US?
- Take ownership of quality in a high-impact leadership role
- Work with a collaborative, cross-functional team
- Drive real improvements that make a difference
- Opportunity to shape and strengthen quality culture
- Opportunity for 1 day work-from-home arrangement after successful probation period
- Generous staff discounts across our full product range
- Access to our EAP for confidentially counselling and support
Help us raise the bar even higher—join Hakka and take quality to the next level!
