Overview
Quality Manager Jobs in Yokohama, Japan at ZF LIFETEC
Title: Quality Manager
Company: ZF LIFETEC
Location: Yokohama, Japan
Your Task:
- Manage team member’s performance, monitor and provide support.
- Track and report status of open issues to ZF LIFETEC operations management, program management and ZF LIFETEC central quality operations.
- Coordinate and present corrective action presentations to customer assembly plants as well as their customer engineering centers.
- Support to maintain constant communication with original equipment manufacture customers to obtain real-time “Voice of the customer” feedback.
- Manage/coordinate actions for improvement.
- Assist with customer quality, lead initial reject responses as well as third party containment activities.
- Provide updates to customers on containment activities, product return investigations.
- Ensure to provide onsite customer technical support for issues pertaining to fit, finish or operating performance of seat belt, airbag, steering wheel system.
- Initiate problem solving activity (8-D) deliverables between assembly plants and engineering center.
- Conduct internal quality systems/line walk audits prior to initial launch and SOP for new programs. Provide constructive feedback and technical insight to drive effective corrective actions.
- Assist with the development of new program APQP documents using direct “voice of the customer” feedback of quality concerns from current production products.
- Provide onsite support at ZF LIFETEC and Customer Plant during launch. Perform other task and assignments as required.
Your Profile:
- Basic knowledge of project management.
- Technical Product Knowledge
- Logical manner communication skill in Japanese and English as well.
- Capture what the customer expects and break down into specific actions.
- Managing multiple priorities with capability of risk management.
- Persuasion and negotiation skill.
- Excellent customer liaison/contact experience is required to be successful.
- Ability to diagnose and root-cause technical and process issues.
- Ability to communicate with senior engineering, purchasing, quality and manufacturing staff.
Educational and Experience:
- Minimum Bachelor’s Degree in Engineering or related technical field.
- Quality assurance experience required is minimum 5 years for quality automotive industry preferred.
- Restraint system (seat belt) experience preferred.
- Work experience with overseas coworker/customer in multiple cultures
- Experience in technical document (PFMEA, Control Plan, etc).
- Experience in creative problem solving (Develop goals and describe scenario to resolve technical issues.)
- Understand drawing
Others:
- Travel required to Asia, North America (include Mexico) and Europe.
