Overview
Senior Application Support Engineer Jobs in Kyrgyzstan at EPAM Systems
Title: Senior Application Support Engineer
Company: EPAM Systems
Location: Kyrgyzstan
We are seeking a highly skilled and proactive Senior Application Support Engineer to ensure seamless operation and optimization of business application services. Join our team to play a crucial role in maintaining reliability, driving continuous improvement and delivering high-quality support for our technology-driven environment.
Responsibilities
- Ensure timely resolution of issues to maintain smooth business application service operations
- Facilitate the successful transition of application features from development to production environments
- Develop and implement initiatives to improve and optimize application service operations
- Assist in automating manual activities to enhance service consistency and efficiency for end-users
- Communicate effectively with stakeholders during incident and problem management
- Manage escalations related to operational topics
- Collaborate with multiple teams to align with Agile frameworks like Kanban, SAFe or SCRUM
- Oversee release management and foster engineering alignment within Agile delivery practices
Requirements
- 3+ years of experience in Collibra or Collibra workflow scripting
- Proficiency in relational databases including Microsoft SQL Server (Snowflake is a plus)
- Expertise in incident and problem management for application support
- Background in at least one Enterprise Agile Framework such as Kanban, SAFe or SCRUM
- Strong foundation in Agile delivery with release management and engineering exposure
- Capability to handle and prioritize multiple operations or projects with attention to detail
- English proficiency at B2 level or higher
Nice to have
- Knowledge of cloud services preferably AWS
- Familiarity with CI/CD pipelines and tools like GitLab or Jenkins
- Background in programming languages such as Java and Python
- Understanding of tools like ServiceNow, Jira and Confluence
We offer
- We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Udemy
- Free English classes with certified teachers
- We cover it all:
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Discounts for fitness clubs and sports programs
- Benefits package (sports activities, a variety of stores and services)
Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek.
EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.
