Overview
Smart Metering Non-Household Customer Manager Jobs in Bradford, UK at Yorkshire Water
Company description:
Water Utility Company based in Yorkshire region of England.
Job description:
Smart Metering Non-Household Customer Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
We offer a competitive salary, depending on experience £38,710 – £48,388 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Smart Metering Non-Household Customer Manager progression plan 25 days annual leave plus bank holidays plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more!
Location:
This role will initially be based in Bradford but were moving our office to Leeds Valley Park in summer 2026, so youll be based there in the future – Hybrid Working. Please note as part of this role you will be coordinating SMART installs across Key Customer sites so there will be a requirement to travel to sites to oversee these.
Work type:
Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Smart Metering Non-Household Customer Manager to join the Asset Management team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.
Asset Management are a key part of how we plan to meet the changing expectations of customers and regulators. This role will work closely with supply chain partners, MGroup and Netmore to make sure 116,000 smart meters are installed successfully during the AMP8 period. Where you fit in:
As our Smart Metering Non-Household Customer Manager you will Build strong relationships with internal teams and key stakeholders, providing ongoing support and insights Manage and improve relationships with suppliers, retailers, and partners to support delivery Lead and deliver installations for large, complex, and multi-site NHH customers, including challenging sites Provide expert support and guidance to operational teams to ensure smooth market operations Keep stakeholders updated on progress across the smart metering programme lifecycle Ensure processes and policies meet industry standards, remain compliant, and are continuously improved Work closely with MGroup to plan, schedule, and deliver installations on time, within cost and quality expectations Manage sensitive customers and site-specific requirements, reducing impact and ensuring successful meter exchanges Full UK driving licence, with no more than 6 points What skills & qualifications you will need:
Has worked on large scale Projects, ideally within a utility business Ability to communicate, challenge and influence stakeholders effectively at all levels Able to build strong relationships Have a proven track record in Customer Service Have experience of working within operational teams within the water industry Have excellent written and organisational skills You will also benefit from having:
Good understanding of metering, including smart metering, and…
Title: Smart Metering Non-Household Customer Manager
Company: Yorkshire Water
Location: Bradford, UK
Category:
