Overview
Systems Engineer I/II Jobs in Lahore, Punjab, Pakistan at Stewart Pakistan Private Limited
Title: Systems Engineer I/II
Company: Stewart Pakistan Private Limited
Location: Lahore, Punjab, Pakistan
Job Summary:
Be part of a company undergoing an organizational change with goals that will challenge industry standards. We are looking for innovators who are as committed to shaping the future of the company as we are. If you are a highly experienced Systems Engineer who is driven to provide complex application-level support, work face to face with company stakeholders to influence, and implement change then this may be the right fit for you.
Job Description:
- Writes SQL queries to resolve application issues within the database.
- Conducts software requirements gathering and application/workflow analysis.
- Automate repetitive tasks to increase software reliability.
- Supports application testing, deployment, and maintenance activities.
- Work closely with development teams to offload application support activities.
- Generates SSRS/SQL reports.
- Troubleshoot system latency to resolve application issues.
- Own issues with a sense of urgency and consistently make recommendations to improve application performance and environment stability.
- Assist with communication of process changes, enhancements, and modifications.
- May write code using lower-level and/or higher-level languages.
- Guide resolution of technical issues, including identification of root cause and long-term solutions.
- Share best practice to improve the team while seeking the same in return.
Skills/Knowledge:
- Work directly with end users to troubleshoot application issues and outages.
- Strong hands-on experience with performing application database updates.
- Experience with application testing.
- Strong troubleshooting skills on IIS websites, windows services, scheduled tasks, internal applications, and other server related issues to solve day to day issues and outages.
- Strong knowledge of Enterprise level IT processes and procedures such as Ticketing, Change Control, and other ITIL processes.
- Strong technical background and ability to work with engineers, developers, and end users.
- Must have strong troubleshooting, analytical, and problem-solving skills.
- Experience with MS SQL Server (queries, DTS, stored procedures, data structures, and analysis).
- Participates in 24x7x365 enterprise operational support as required.
- Excellent written and verbal communication skills.
- Knowledge of AI tools and the ability to leverage AI capabilities for troubleshooting, automation, and continuous learning.
Education & Experience:
- Bachelor's degree in relevant field preferred
- 3-5 years preferred prior experience in Business Analyst, Senior Application Support, or similar Application Support roles
