Overview
Technical Support Engineer Jobs in Lusaka, Lusaka Province, Zambia at Hytera
Title: Technical Support Engineer
Company: Hytera
Location: Lusaka, Lusaka Province, Zambia
Job Description:
1、Responsible for Hytera device including system installation, commissioning, customer site training, etc
2、Responsible for site survey, solve the complaint from customer and satisfy customer's request
3、Manage the progress of the project and audit & analyze the gap of the progress. ensure the project is delivered on timeca
4、Perform troubleshooting and customer support
5、Responsible for the complaint from customer and satisfy customer's request
6、Develop competence in technical domain
7、Maintain customer relationships and ensure our delivery capabilities for customer projects
8、Complete other tasks assigned by the project manager
Job Requirement：
1、Education of bachelor’s degree and above
2、Telecom background, engaged in controller, Network commissioning, operation and maintenance, etc. DMR/TETRA/LTE experience will be more welcome
3、Minimum 3 years' working experience
4、Teamwork and good communication skills across multiple teams.
5、Excellent communication and presentation skills in both oral and written English
6、Ability to work independently and respond to multiple and conflicting requests under tight deadlines and in a dynamic working environment.
