Overview
Technical Support Engineer-Bangladesh Jobs in Bangladesh at SolaX Power
Title: Technical Support Engineer-Bangladesh
Company: SolaX Power
Location: Bangladesh
About Us
Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in solar inverter and battery storage solutions, we have a strong presence across Europe, Asia, Africa, and Oceania.
With over 2,800 employees worldwide, SolaX is continuously expanding and seeking talented individuals to join our team. We believe that at SolaX, an international organisation, your career can grow to new heights.
We are currently looking for a Technical Support Engineer based in the Bangladesh to support our installer clients, partners, and internal teams across the Uzbekistan market.
Job Responsibilities
1. Pre-sales Solution Design
Coordinate with stakeholders to define project requirements, select inverters, and deliver technical proposals, equipment lists, and layout plans based on project type.
2. Bidding Support
Interpret tender documents, assess risks, prepare technical bids and deviation tables, and support bid defense and contract award.
3. Customer Technical Consultation
Provide product data and answer technical questions on grid connection, protection, and communication.
4. Site Survey & Installation Guidance
Conduct site inspections, evaluate feasibility, and guide installation teams on equipment mounting and wiring.
5. Commissioning & After-sales Service
Commission inverters, run grid connection tests, and resolve faults remotely or on-site with optimized response.
6. O&M Support & Training
- Assist with daily O&M, compile fault FAQs, deliver tiered training to customers and agents, and prepare O&M manuals.
Job Requirements
- Background in Electrical Engineering, Electronics, Power Systems, Automation, Renewable Energy, or related fields.
- Effective internal and external communication.
- Strong client-facing skills with the ability to handle and resolve technical issues independently.
- Helpline or call center customer service experience, a background as an electrician, or practical hands-on experience installing inverters/batteries is preferred.
- Experience in PV (photovoltaic), inverters, or energy storage systems is preferred.
What We Offer
- Competitive salary and benefits aligned with market standards.
- Opportunities for technical training and international collaboration.
- A supportive, inclusive, and dynamic work environment.
How to Apply
If you’re passionate about clean energy and eager to be part of a fast-growing global company, we’d love to hear from you. Please send your CV and cover letter to [email protected]
